clipped from: en.wikipedia.org A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more. This type of solution is gaining more and more popularity as companies want to be able to control all this information from a single integrated application, instead of having different proprietary applications, each with their own data collection systems.
Virtual Filing Cabinet - robust system that integrates allows all office communication activities including email management, document management, contact management, calendar, jobs, to-do tasks, notes, telephony, fax, bulk-email and more to be managed, indexed and retrieved, from a single application and is fully integrated with Microsoft Outlook.