clipped from: www.indystar.com Nina E. Olson, the official appointed to speak out on behalf of U.S. taxpayers, has a few major gripes about the Internal Revenue Service.
As national taxpayer advocate, she issued a summer report to Congress identifying areas of concern the IRS needs to focus on in the 2009 fiscal year.
This year marks the 10th anniversary of the creation of the Office of the Taxpayer Advocate in order to identify problems within the IRS and help taxpayers resolve conflicts.
Olson works independently within the IRS and is required by law to submit two annual reports to Congress.
Olson has served as the taxpayer advocate for seven years. She is an attorney licensed in Virginia and North Carolina and the founder of the Community Tax Law Project, a low- income taxpayer clinic. Her experience working with taxpayer disputes has helped her appreciate the frustration so many people have had with the IRS.