| 1. Label their feelings, rather than labeling people or situations. |
| "I feel impatient." vs "This is ridiculous."
"I feel hurt and bitter". vs. "You are an insensitive jerk." "I feel afraid." vs. "You are driving like a idiot." |
| 2. Distinguish between thoughts and feelings. |
| Thoughts: I feel like...& I feel as if.... & I feel that
Feelings: I feel: (feeling word) |
| 3. Take responsibility for their feelings. |
| "I feel jealous." vs. "You are making me jealous." |
| 4. Use their feelings to help them make decisions. |
| "How will I feel if I do this?" "How will I feel if I don't" |
| 5. Show respect for other people's feelings. |
| They ask "How will you feel if I do this?" "How will you feel if I don't." |
| 6. Feel energized, not angry. |
| They use what others call "anger" to help them feel energized to take productive action. |
| They show empathy, understanding, and acceptance of other people's feelings. |